Raymond Quirolgico

Review of Honda of Pasadena

From making the appointment to getting me home saf...

From making the appointment to getting me home safely, Honda of Pasadena made everything easy and comfortable. Everyone is courteous and helpful there. I had to have my car serviced for a factory recall order, and they made sure the parts were there, they scheduled me quickly, and I received numerous confirmations and reminders. When I arrived it was clear that they were practicing all the smart public health mandates and made sure a service technician (Nick/Nicholas) was there to walk me through what would happen. When the expected time was going to be longer than I was originally expecting, they offered a courtesy shuttle to bring me home. Nick called when the car was ready, another courtesy shuttle arrived almost immediately, and Nick wxplained what they did (service completed, along with a full inspection added in), and he walked me to my car to make sure I was happy with everything and safely on my way. Everyone there seems receptive to feedback and everyone seems happy to work there. I m happy this is the dealership where I got my two Hondas in my life and I m happy they continue to handle my mandated services. The parking lot can get very crowded so please use caution entering and exiting.