Where do I even start with this review, but had to...

Where do I even start with this review, but had to share this experience to inform others of what they might go through. On the web and social media everything seemed great, 5 stars, amazing food and farm to table and all those slogans about the Odd Duck made us save our first time for a special occasion. We hosted 2 of our long time friends during the past weekend and we thought it will be an amazing idea to reserve this place for us so they could experience the real good Austin vibe with great food and feel of the city since it was their first time in Austin and TX as well. It started with the fact that we have been put outdoors (as we requested) but BE AWARE - YOU WILL BE SITTING NEXT TO THE MOST NOISY CROWDEST BUSIEST STREET EVER! Good luck hearing any of your guests and friends with cars roaring with craY engines, motorcycles doing crazy 2 1 wheel drives and in general to be honest its better to go eat with the Valet than the actual outdoor sitting, since its quiter and normal there. The answer I got from the hostest is "unfortunately we cannot move you" which is a great answer and honest. We tried to ask the waitress as well and after mentioning that we also asked the hostesses, I got a childish stupid rudeat reply of "are you doublt stabbing me"? By going to 2 people asking the same question? Wow great customer service even before we got any drinks even.
Next - while seeing half of the place with empty tables still (after 20 minutes), we finally got the attention of our server which seemed like she is somewhere else with her mind...walks next to us after 30 minutes without any food order and wonders between the other tables....not sure if the Odd Duck picks who to serve first and who to push or make them walk away based on TBD!?
Finally the server stopped by and I mentioned that its been very long, we are half "deaf" because of this enromous car noise next to us and that this is misleading that it does not say anywhere that "YOU WILL BE SITTING NEXT TO A VERY BUSY CROWDED NOISY ROAD". the answer I got (wait for this):

"WE WROTE ONLINE THAT OUR OUTDOOR SITTING IS IN THE OPEN AIR AND THIS IS OPEN AIR. ALSO, YPU SHOULD KNOW THE CITY AND THE SURROUNDING AREAS AROUND OUR RESTAURANT".

I have no clue how to respond without blowing up at that point so I said "we all have different definitions of OPEN AIR, and also I am not from the city so are you saying I should do "Google street" or drive around a few days before to get to know the area in order to come eat at your place?"
She responded with the most sarcastic slow "SURE".

After that some hostesses stopped by to check the issue, dismissed me and my guests and they all started acting super rude to us. We decided to get the check and leave.

The only 5 stars I will give to this place is to the Valet lady, who is also working so hard and running but so polite, nice and respectful. Maybe some folks in the actual restaurant inside should learn from the Valet what is customer service and how to respond to customers without blowing up.

Bottom line - will never go here again, got my guests thinking twice about Austin people and the vibe from this place (they said it reminded them service in fast food chains drive throughs honestly), got my night ruined with all the plans we had after dinner to show them more places, instead had to drove to Domain to find some place to eat dinner at 11 PM (after 3 hours since Odd Duck reservation) and for the first time in Austin, we encountered a place that takes pride in its business with the worst experience ever in all of the Austin metro area. Odd Duck staff, I hate generalizing and there are people that go through stuff but you attack customers with aggressiveness, rudeness and disrespect, which no 5 stars review in the world can cover for that when a customer walks away in such disappointment. I hope you take this as a lesson learned and improve for the goodness of all food businesses in our great area