I was helping my girlfriend shop for a new Subaru ...

I was helping my girlfriend shop for a new Subaru and went to Curry with her in December of 2013.

When we arrived, we were browsing cars in the parking lot and saw a salesman watching us out the window, but he gave us time to look on our own instead of coming out and pressuring us. When we went inside, he met us by the door and introduced himself as Gabe. He was extremely knowledgeable regarding the specs, details and options of each of the vehicles she was looking at. He also took the time to learn about the modern technology of the newer vehicles and was very informative in demonstrating how it worked. He was friendly, personable, and conducted himself as an everyday kind of guy. He didn't use the typical tactics that most salespeople utilize.

Gabe was flexible with negotiations, but stood firm on his bottom number. When it wasn't low enough (another dealership had the vehicle slightly cheaper, but we didn't trust the other dealership), we politely thanked him for his time. He remained polite and tried to find other avenues to negotiate. He kept going back to his manager, who wouldn't budge on the price that she wanted. As we were finally leaving (followed by mutual thank-you's and a handshake), Gabe went back to his manager and met her half-way on the price.

During the course of negotiations, Gabe explained that selling her a vehicle does not stop after she pays and walks out the door. He said that the dealership still cares after you leave and will continue working with you long after the sale. I figured that was a standard line that salesmen are instructed to tell potential customers, but Gabe stood behind his promise. My girlfriend ordered a remote starter and even though it was pre-paid, Gabe still followed through to make sure it was ordered and installed after the fact, when he could have just put her off. He has also called periodically to make sure she was happy with the vehicle, and most recently, he called to wish her a Happy 6 Month Anniversary and was just checking to make sure she was happy with it --- without trying to sell anything or talk her into getting a service.

Gabe is an asset to Curry. He conducted himself professionally, yet he was soft-spoken, personable, and treated her like a customer... as opposed to many dealerships which treat you like you're obligated to them. The follow-ups show great business sense. They could be like most dealerships and forget about you after the sale was made, but Gabe continues doing the right thing and standing behind his sale.