Walked into the room and there was a HUGE roach on...

Walked into the room and there was a HUGE roach on the floor. It was dead, but no one wants to see that going into a "resort" type setting. The room was outdated and there was no microwave. When we asked if we could use a microwave in the lobby, they asked us what was wrong with ours. We told them we didn't have one in our room and they pretty much said oh well. Then I wake up to look up and see these tiny roaches covering the ceiling. They charge extra for everything. Want a beach chair that they advertise to have as part of the resort and private beach, that will be extra. Want Wi-Fi, that is also extra. ((My advice...go to Sanibel Inn. Everything comes with the stay. Free beach chairs and umbrellas on a private beach. Free paddleboards and kayaks. Free bikes and resort activities. Clean rooms and amazing staff.)) I will never, EVER, come back to this roach motel at Tween Waters.