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My explorer would not crank when I tried to start ...

My explorer would not crank when I tried to start it but the radio, lights and AC would come on.

I was told by Fort Mill Ford that my alternator, battery and wire connecting the two were fried and would all need to be replaced for $850.

I had replaced the alternator and starter within the last 3 months and had the battery checked at that time. Considering that and the fact that the power came on did not seem like signs of a bad battery.

I had the car towed to another mechanic who told me only the wire connecting the alternator to the battery needed replacing. This cost about a quarter of what I was quoted at Fort Mill Ford and the explorer now starts up fine.

I should also mention it took 3 phone calls over 2 days before I was able to speak to someone to pay the $136 diagnostic fee (seems high) so that I could have my car towed elsewhere.

Maybe it was a mistake, I m not sure, but I saved $625 by getting a second opinion and my Explorer now starts.

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