Sarah Elizabeth

Review of Engeneration Operating Service...

SCAM: They have sent out a lottery flyer that is a...

SCAM: They have sent out a lottery flyer that is a total scam! It said we won $1,000. We honestly did not believe it so we called and asked. We asked if it is actually cash or just money towards buying a car and the girl said no come on down and you can get your prize. When we get there, they said that while we had a matching code (what we scratched revealed the numbers that are matched with a $1000 prize) our confirmation code (small numbers near our address on the flyer) did not match so we just get a scratch ticket and a vacation pamphlet.

COVID-19: Annoying because we called to clarify so the girl must have known! She also could have saved us the trouble by asking us what our confirmation code is to see if we actually won, that way we would have saved the time of driving. Also, not sure if they should be conning people into physically coming into the store when we are in a pandemic. The store had a bunch of people there and waiting in line, with no 6-feet stickers, all thinking they had won.

TWO STARS: Only gave two stars because the guy that greeted us was very nice and you could tell he knew he was gonna have to tell us we didn't win and he was hesitant. I feel like he was just doing his job but he was very nice about it and I felt like he knew that this was awkward for him and that everyone he has dealt with is annoyed. Felt bad for him having to do that all day!