I currently live at city view apartments in downto...

I currently live at city view apartments in downtown St. Louis. Our hot water boiler went out in our building and our management did not notify anybody of the situation until the next day despite the management office still being open and me having recently spoken to them. Mind you I just finished working a 12 hour shift at the hospital and ran my water for over two hours trying to get hot water before I just gave up. When I called back multiple times within the office hours they were unable to take my calls. I ve had to go without hot water completely for a week, as a essential worker in the hospital I come in to contact with a lot of different things and this has been very stressful for me seeing as I am not able to shower properly in my apartment. After four days the management finally offered to let people and some unknown location in the management building which is two blocks away from me. However that did not seem sufficient for me due to they re poor cleaning of the regular maintenance inside the building. I wanted to avoid sharing showers that may not be cleaned with 13 floors of other people without hot water in freezing weather. The property manager Raven was rude and dismissive of my concerns and spoke over me the entire time after 2 days of avoiding taking my call. I wanted to go into the office but I am try to be considerate of covid precautions and I potential risk I pose to others but I ll definitely need an in person meeting. When I inquired about a credit to the rent seeing as this is the middle of a pandemic and people are expected to pay rent on time and in full despite circumstances outside of their control or be threatened with eviction. You would think the same grace would be granted to the tenants. I have contacted the city of St. Louis to file a complaint as well as lawyer. I really wanted to avoid taking this to small claims court but I have also contacted the corporate office and they have also not returned my calls. My lease is up soon and I will now Actively be avoiding any of the 27 Mills properties in the St. Louis area because this clearly seems like a systemic issue within their company. I will NOT be recommending any Mills properties to any of the nurses or students that I know who are now currently looking for apartments just because I don t want them to have to go through the same struggles I have. With the shower while taking 15 to 30 minutes to heat up BEFORE the boiler broke, the garbage in the hallways, the police being called the floor multiple because of noise complaints, the constant influx of random people into the building which is probably how my mail was stolen. the constant gunshots( someone was killed on the property earlier this year) $65 parking minimum if you want avoid city parking. I support no breed restrictions but The massive amount of dog feces and urine on the sidewalk ,in the lobby and in the elevators is constant.the elevators are down regularly in the parking garage and the building. the have broken laundry room washing machines and dryers that ruin your clothes. The affordable price tag and location are a disguise to lure you into being stuck with some MAJOR CONS. No place in perfect but you would definitely do yourself a disservice by renting with them.