Spent hours being told by the phone rep our accoun...

Spent hours being told by the phone rep our account was good to purchase(old account was expired). Rep on the phone says it s cleared until we spent another 30 mins trying to figure out why it s not going through. Now they tell us they want our bank statements and wants to make us wait for another few hours for things to be processed. Two hours wasted And they want us to wait more. No thank you I ve been buying everything from you guys for years. And this is just sloppy. Cheers and good luck