DO NOT BUY FROM KLIKA!!!

DO NOT BUY FROM KLIKA!!!
A WASTE OF TIME
AN ABSOLUTE JOKE OF A COMPANY.

Very disappointed with my experience with Klika, although the item was dispatched promptly, there was an issue with only receiving 1 of 2 parcels.
Klika blamed Toll, Toll blamed Klika.
Klika customer service suggested that because they had a photo of the outgoing goods, it was not their fault, Toll suggested as there was no driver pick up manifest, it was not their fault.

Customer service team would give me the generic response, we will speak to the warehouse manager, we will investigate and return with an answer by close of business, this did not occur on 2 separate occasions.
I never received any kind of correspondence from Klika, apart from a generic response of "We will advise as soon as possible with an update"
This did not happen.

I waited 8 days and only received notification of a replacement upon contacting Klika (again) I expect I will have the product ordered no sooner than 14 days after purchase.

When asked about compensation for the time taken and the lack of communication, I was told it was not the fault of Klika and they do not offer any kind of compensation.

This has cost me money, with the hiring of the item I purchased now costing me more than the purchase itself.

Use caution, I would have no faith in purchasing from klika again.

In addition, I was informed the parcel would be sent out by COB today... surprise surprise... It wasn't.