J

Great and timely service!

Great and timely service!
This company provided us with great and timely A/C service. We came back from a movie on Wednesday night to find our A/C out and the house hot. We used Norrell's on-line scheduling service to set up a service for the next morning and received a confirmation email around 4:00 am.
They sent out Carlus Wells who made a professional analysis of our issue. He returned to his office to obtain some needed parts and then had our compressor torn apart and then fixed in a manner of hours. He also replaced a part in the furnace that was about to fail. The house has remained cool ever since! We were really impressed with the professionalism of this company and the tech they sent us to repair our system.

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