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I am currently spending another night in a hotel t...

I am currently spending another night in a hotel that is 10 minutes away from Waterford because the people that work at this complex do not understand the concept of running water. I currently live in phase 2 of the complex. A couple of months ago, we were notified that there were going to be repairs on a water pipeline and that our half of the complex would not have water during the day (water was suppose to come back on at 5). I returned from work around 6 to discover that the water was not on because the people doing the repairs ended up breaking the pipeline. I went to call the office, the management had already left and I was told by maintenance that the water would come back on that night. This turned out to be a lie. I eventually left my apartment because I needed running water to get ready for work the following day and had to fork over the money to stay in a hotel. The following day, the water did not come back on until that evening.

A couple of weeks later, the staff decided to do the same repairs using the same people on the other side of the complex and that pipeline broke as well. Apparently they didn't learn from their mistakes the first go around.

The most recent incident happened this morning. I woke up to no running water and no notification that the water would be turned off. I went outside to discover that two of the apartments on the first floor had busted pipelines and their apartments were flooded. I spoke to a woman named Sara during my lunch break and she assured me that my building would have running water by the end of the business day. This was also a lie. When I got back from work and discovered that I did not have water, I call the management and discovered that they had already left to avoid having to explain to their residents why they could not have running water.
A man named Kevin who was working maintenance ended up answering the phone and was very rude. I understood that he would not be able to help me so I politely asked if I could have the number of a manager that could explain to me why my building did not have water. He refused to be of any help or give me any phone numbers. He then begin to be belligerent asking me "what I have been doing all day" and played around with the idea that he had more on his plate today than I did.

I work very hard and pay over $800 in rent in order to have a comfortable place to live. I was astonished that maintenance was more interested in starting arguments then helping solve maintenance problems. I also cannot believe that this is 2017 and am currently writing this from a hotel because I cannot get running water. My advice to anybody reading this post, look somewhere else for an apartment and pay more money, maybe then you will have management that is competent and will actually make efforts to fix problems instead of cause them.

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