E

Elisha Rank

3 years ago

...Somehow we were charged 700 dollars for a water...

...Somehow we were charged 700 dollars for a water bill in one month. Neither we or our apartment complex could figure out the issue and how the bill got so high. Well, NEP didn't care. The most they could do was put us on a payment plan that charges interest each month. No one came to investigate the problem, no one helped us identify an issue (had to be on NEP's part), no one thought "hey, since this isn't their fault, maybe we shouldn't charge interest (at least) in a payment plan." Outrageous and money hungry. I wish I didn't have to give one star.

Comments:

No comments