David Piazzo

Review of Harbor View Hotel—Martha’s Vin...

Booked three months in advance and were told water...

Booked three months in advance and were told water view rooms. Booking took almost an hour as 3rd party booking company first got the site wrong and booked us in a different hotel. When we caught it on receipt and called back, they told us they were not sure about water view and tried to transfer us to front desk.... who did not answer for 45 minutes. Finally told us we would have water view rooms. When we arrived, rooms were on side of building with a view of a parked tour bus and directly over whole building A.C. so there was a constant drone sound. Went back to front desk, they apologized and showed us a different room with waterview. Told us if we could come back in a couple hours they would have it ready for us. Came back in a couple hours and the person who showed us the other room had left for the day and we did not get waterview. Spent next few days looking at tour bus and listening to drone sounds from A.C. units below our window. For 380 a night This place has beautiful exterior but inside rooms are dirty and run down. Our bed looked like it came from a storage locker sale, all scraped up
You can do better on the Vineyard, this place is way past its prime and trust me, people who work there DO NOT CARE !