Mark Clifford

Review of Solution Assets Recovery

Absolutely unbelievable. I really don't even know ...

Absolutely unbelievable. I really don't even know where to begin. We were contacted by this company because we apparently owed money to an apartment in a different state that we were never notified about until our wages started getting garnished randomly. We ended up paying this company off, then received a refund check back for a similar amount. After calling, they verified on the phone that the amount was paid in full, we were good to go and the extra amount paid was sent back as a refund. I was confused and said it was close to the amount owed, we were told no, we were good and the debt was fully paid. Okay, no problem. 5 YEARS LATER, they take about triple the amount owed and say the reasoning is because we were told we were good in ERROR (ON THEIR PART) and now because of THEIR error, we owed the full amount plus interest. Interest we now owe because of THEIR mistake. Our tax return as well as 2 pay checks were taken leaving is in a state trying to figure out what to do financially. Received absolutely no help when calling and pretty much told it is what it is. How a company can behave this way and leave people stranded because of THEIR mistake absolutely blows my mind. How people can work there and get a decent night sleep every night is absolutely beyond me.