Thomas Hart

Review of Zing Property Management

I was with this company for ten years!!! Over the...

I was with this company for ten years!!! Over the last few years they have gotten worse and worse. I live out of state and didn't want to go through the hassle of changing companies. I gave my 30 day notice of my intent to end our business agreement even though I haven't had an agreement with them in 9 years and the new owner ever. The "owner " Sharon petty ( she wasn't the owner when I entered upon an agreement with the company) was very unpleasant. In fact she held my monthly disbursements for two months until I signed a new owners agreement. I refused and gave notice. This caused a great financial hardship. My account ran out of money and I had to pay fees for mortgage payments which were automatically deducted. I got my jan 1st disbursement on Feb 3rd 2019. On Feb 8th I received my disbursement for the Feb 1st rent payments minus "management fees for breaking an agreement" I have no agreement and gave my 30 day proper notice. I have filed a complaint with TREC and TAR and they have promised an investigation in this matter. This is outrageous and illegal behavior conducted by Sharon Petty ( the alleged new owner).. They have denied me $658 dollars and are refusing to reimburse me for taking it. Do not use this service. They are unprofessional and have conducted themselves illegally in my case... Very poor customer service...