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Betsy Drake

4 years ago

My Aunt has been a resident of Heatherwood for a w...

My Aunt has been a resident of Heatherwood for a while now and I wanted to share with all the sense of comfort that we feel in knowing that we made the correct decision. We were very apprehensive while looking at numerous communities before we made the decision. The deciding factor was the warmth that we felt from the staff the moment that we walked into the Community. We were greeted by the Concierge at the desk and immediately was offered something to drink and given literature to read while we waited for Alissa to conduct our tour. All the staff that we encountered were so very pleasant and projected a loving "vibe" that was so apparent. During the tour several staff members came up to us and greeted us warmly and wanted to know about my Aunt and how they would be able to make her adjustment run smoothly - if we decided on Heatherwood. We had not encountered that with any of the six communities that we looked at which also included several major chains who had numerous communities but lacked that warmth that we were looking for. I highly recommend Heatherwood and we as a family feel that we made the correct choice.

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