Said Ayou

Review of Audi North Austin

If I could give one start I would !!!, the worst s...

If I could give one start I would !!!, the worst service experience, lack of communication and leadership, I've had my car serviced at Audi North Austin for three years and I've never once had a good experience.
My service representative was very unprofessional and completely lacking in the area of customer satisfaction. In my case, I made an appointment to service my Q7 , I requested a loaner two weeks in advanced and I still not get one. After almost two hours of waiting I ended up leaving. the service department's unethical business practices and general laziness, there is nothing positive about this dealership. No professionalism, no ethics, no customer service from top to bottom. Audi is a great car, but buy it elsewhere, unfortunately the damage is done, I will take my business elsewhere, where the customer is appreciated and treated with respect.