This is the worst experience in my life. The sales...

This is the worst experience in my life. The salesman s name is Andy. He did not show any respect to the potential customers. I will never consider Lexus as my choice because of his help .

1 When I asked for a test drive, he said you should reserve online first, or it will take me 20 minutes to drive the car here . He is extremely reluctant to give us the test drive.
2 We went to Acura and Audi before we stopped by Lexus, their sales men sit in front row next to the driver and explained us the difference between the package (middle package) we test and others (basic or advance package) patiently and in a nice way.
Andy sit in the backrow before we entered the vehicle, then tossed the key to the front panel. Actually we did not need to insert the key to start the vehicle. Tossing the key to us showed that his was not well educated.
During the test drive, we asked Andy, is this middle package? He said yes . We continued to ask what is the difference between middle package and basic or advance package? He replied YOU CAN GO HOME TO SEARCH ONLINE . -- Excuse me, are you serious.
Also, he did not tell us where we should go in intersections, we asked for the direction every time.
3 After the test, we asked the price for 2017 version, he said If you do not buy today, there is no need to know the price. I asked him again, he still did not tell us the price. OK, I am so pissed off.
4 He did not even give us his business card. This is very unprofessional. We knew his name from his name tag.

Maybe he did not think we can afford the vehicle, and we are qualified as Lexus customers.

I HATE Lexus.