Jason Georgacakis

Review of Casino Miami, Cruise Ship.

We vacationed on the bliss over New year's to the ...

We vacationed on the bliss over New year's to the Eastern Caribbean. The ship is new and luxurious. The staff for the most part was amazing along with the food/drinks and entertainment. I only gave three stars because of a couple of issues. First the reservation process for restaraunts and entertainment was poorly arranged. Upon checking in the were sent to multiple spots to reserve, before being sent to other spots because their directions were wrong. Unfortunately we did not get all the reservations we we're hoping for. Additionally the internet package that was rather expensive was very poor. The connection would often get lost and it was really a pain to reconnect. Lastly, I felt like we were constantly being charged for every little thing. Even though we got the drink package, a number of drinks were extra. Even though we got specialty dinning, our kids were still charged. Everyday we were charged 15 dollars per person for service charges. I would have much rather paid a fee upfront. Overall the cruise was not terrible, but if we ever cruise again we will probably go with another company.