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karen sprague

4 years ago

all good

all good
except for lack of staff at breakfast.
Arrived to see a long line waiting for breaky and the next morning, snacking across the foyer. attended breaky on the last morning and could see WHY . Not enough staff. the poor host, a young girl was unable to do her job as she was also required to clear and clean the tables BEFORE she could seat guests. There were free tables but she was unable to seat as they all needed to be cleared. She was also delivering tea and coffee. OUTRAGEOUS. Many patrons left breakfast before receiving their tea or coffee as the barista needed more help also. Didnt look good for a NAME hotel chain

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