alexa vanderhorst

Review of Orange Lake Resorts, Holiday I...

My family had been looking forward to this vacatio...

My family had been looking forward to this vacation for weeks. What a disappointment. We stood at the villa. We had waterbugs, (huge roaches) in front of our door and IN our suite. We were told that is common, We asked to down grade, just so we could stay inside the hotel. And we were told that because we booked with Orbitz, we would have to call them to get some of our money back, for downgrading rooms, Which is crazy... We have been to Orlando plenty of times and have been at plenty of hotels this was a first. It's not common to have water bugs, huge roches in your hotel.