The Hyatt at the arch created such an excellent cu...

The Hyatt at the arch created such an excellent customer experience! We were involved in a car accident as soon as we made it into the city. The Hyatt held our reservations and gave us a room credit to turn our day around. When we arrived, the man at the customer desk personally greeted us with puppy pets and showed us around.

The location of the hotel and the friendliness of the staff makes me want to stay here again if we come back to St. Louis!