This place was horrible. I am not one to complain ...

This place was horrible. I am not one to complain about a dining experience and normally when I write these it is so I can praise a place, but this place really takes the cake for being a horrible experience. Being a native to the area, I have always heard about Tim s Rivershore but never got the chance to visit it until this evening. I went with a few friends and asked for a single table to dine at. We waited over an hour for a table even though they had several available right up front on the deck, which is where we were asking to sit. Once we were seated, we were able to get most of our drinks within a reasonable time. Our waitress was very nice. However when it came time for the food we were severely disappointed. We waited over an hour for a single dish to come from the kitchen. There were entrees which took even an extra 30 minutes ontop. Mind you those meals that came out later were ordered at the same time as the ones that arrived earlier. Once the final meals were delivered, they were cold and very bland. We eventually asked to speak with the manager. We were given a bunch of excuses about how they just aren t optimized to serve large crowds. It was indicated that the food may have been cold as they just can t get it to the tables quick enough, which means it was just sitting around while I am salivating over my friends food. Honestly their excuses were unsatisfying and many people were just walking out from the lack of customer service. They eventually offered to comp some of our meals. When the comp came through it was just a few dollars which hardly helped as the food was already very overpriced. It would make sense if it was a busy evening but there were tables all around us without anyone at them. Overall it was a bad experience and I will not be recommending to any ever. I hate having to say negative things about any place as I know there are people who do care to make it nice but honestly this place just didn t care about its customers today.