Extremely dysfunctional and unorganized management...

Extremely dysfunctional and unorganized management. I lived in an apartment with my ex and I signed off on the lease I thought. I was emailing the property manger of the apartments I stayed in and she told me that I was still listed as a current resident. I am not sure what they did with my paperwork stating that I am taking my name off of the lease I am not sure why I am still listed as a current resident. The paper work stating my name would be removed from the lease was signed in August and it is about to be October. I am currently still waiting for a response from the property manger. During this process management has misplaced paperwork , they have delayed progress, and all around just dysfunctional.