J
Jim Chambers Review of Concourse Hotel and Conference...
The room was fine, I loved that or faced the runwa...
The room was fine, I loved that or faced the runway and we could watch aircraft takeoff and landing. The pool was OK, no hot tub though. My only issue was upon check-in. We reserved a king bed and we're put into a room with two queens. We discovered this weekend we went to the room; had the concierge told is before we got to the room we wouldn't have had an issue at all. It's better guest service to communicate an issue than remain silent for the customer to discover it on their own.
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