Hi,

Hi,

I spent 4 nights at this hotel from 4/15~4/19. And during this stay I was collected extremely expensive international phone call fee which is not authorized by me. Also there's a fee called "sport tax" on my bill. I'm happy to pay for what I was informed before I was about to use it. If it's not informed in advance then I think the hotel should give response. I didn't accept these fees so I asked the counter when I checked out, but she said the bill was generated by IT department so she will check and get back to me. However, until now I wrote 4 emails to your hotel and still no response. Please contact me if you read this comment, thanks.

update on 6/17:
Hi Daniel,

While you said you'd like to discuss further with me but I didn't receive any email or phone cal from you, how you would like to discuss with me about this? Please give me your email address so that I can mail you. As I said, I sent 4 emails to your hotel's email address but no one replied me.