We had previously bought two cars from Foothills i...

We had previously bought two cars from Foothills in 2014, which was a wonderful experience. So of course when it was time to shop again, they were first on our list. Our salesman was friendly, polite and accommodating. We appreciated him working with our schedule and making time for us when he could. The first sign of issues came when they valued our 2014 Prius at being worth only 7k as a trade in, when even in "fair" condition it KBB'd for 8500-10k. We were able to work our way up to 8k and moved towards the financing process. In the finance room, the finance guy suggested we sign paperwork before there were final numbers, with "hopes" that he could get the best interest rate (but it may change). Never in my car-buying life have I had someone try to get me to sign paperwork without having a final number, especially when the number could get worse, not better. A few other miscues in the finance office (misquoted credit score, not even seeing if we were eligible for the best interest rate through Toyota Financial Service before offering others, etc) and we walked away. As two adult women in their late 20's with solid credit and good job history it left us feeling treated as less than or even like someone was trying to take advantage. Our original salesman is the whole reason this place even gets a 2 from me. We've since taken our business to another local area Toyota Dealer -- who offered 8500 for the trade in right away, worked very hard to find the best deal for us and left us feeling respect and satisfied as consumers.