Hotel staff not helpful at all.. Was told our room...

Hotel staff not helpful at all.. Was told our room was beach front and it wasnt.. we were told our room was ready and it wasnt. It was a very confusing and frustrating check in. The parking situation is terrible with very limited parking available for guests. The ocean is about 200 yards from the back door so be ready for a walk if you plan on swimming (I have a 2 and half year old daughter and it's hard for kids to get to the beach without a walkway.. those with little ones will under stand this). The pools are small, hot, and crowded. The towel rental is beyond cumbersome (yeah you read that correctly, you have to RENT A TOWEL.. with little towel cards..). Add all that up with the ongoing construction of the resort and you have a lousy stay. Room itself is the basic hotel room with a tiny balcony you basically share with your neighbors. Save your money and sleep in your car!!!