amber g

Review of El Paso Zoo

The parking is okay except on events, but it still...

The parking is okay except on events, but it still goes smoothly. Admission is a little high. Only in el paso do major attractions offer no discounts for residents, college students etc. Anyways I do enjoy the animals and they always look great. Obviously they're not all going to be out posing for us. They're animals! But their employees customer service kind of sucks. My son's fav animal are the giraffes we saw the line to feed them, which we've done before. We always buy the tokens. So we politely moved to the side to see the giffages because they were so close! Then this rude young line girl told us that we can't be there because it's only for the people that paid. And I directed her to the line that we were no where interfering with. And she said again RUDELY we couldn't stand there. And to this day I regret not immediately getting a supervisor and teaching this girl how to speak to people. I was not at all near the line nor was I trying to feed the giraffes. The animals That come close are why people go to a zoo! That's why we pay admission. My son would have been there for a minute tops and we would have politely moved on and more than likely we would have bought a token to feed them at the next time. That experience has left the worst taste. We only go for boo at the zoo now and the place I work for always takes field trips there, but I fought to not go this year because of this. Lol. Gift shop is great. Food is really pricey. The zoo attendants are so nice.