As soon as I opened the door to the room, the nast...

As soon as I opened the door to the room, the nasty chemical smell of some kind of perfumey air freshener hit me. The room was hot, so I turned on the fan (filthy) and AC, but nothing happened. When I leaned down to turn on the fan, I saw about five years of dirt in the corner of the floor. The bed is sunken in the middle.
The front desk person was very nice, very kind.