My experience with this hospital is very negative....

My experience with this hospital is very negative. Waiting list for the eye department is very long. Doctors not professional and not willing to treat the patient but finish the work day and go home. We normally wait from 1.5 till 2 hours to see a doctor, appointment never in time. Today we had an appointment at 16.00. We arrived at 16.30 (after my son school exam) because of the traffic and we have been refused, even the doctor told us she could not see us because it was too late!!! What about the situation when we need to wait for them for 2 hours? Is this acceptable? I am completely disappoint with the hospital and doctor, in my opinion a doctor should never refuse a patient (young one -17 years old coming to the hospital after the exam for a eye problem) . A doctor is first of all a person that should be willing to help a patience no matter at what time it will happen. How can be different? A doctor has to be human first of all, does not have to check the clock !!!! Doctor work in a hospital, not in the shop and the "closing" time does not have to be so strict. Thanks doctor Wang for been so unpleasant and for not been a doctor but just a "person" working in the hospital. I do not recommend this hospital to anybody. Federica Centenaro