This is my sixth time in New York, and my sixth ti...

This is my sixth time in New York, and my sixth time at the Novotel. Outside Brazil, we are extremely well treated and we realize that the platinum status is indeed worth it (in Brazil it's no good). I was upgraded to a room overlooking Times Square and as it was my birthday, there were souvenirs and a bottle of champagne in my room. I just do not give a 10 for some confusion with the upgrade in the room, but that in the end was resolved. Thank you staff at Novotel New York. I hope to return soon !!