We re delighted with the quality of our windows. B...

We re delighted with the quality of our windows. Brian Smith was wonderful to work with, patient with my slow decision-making and quick to respond when I had questions. One window had an issue and Brian immediately arranged for it to be fixed (though it was a while before Pella corporate could send someone). Brian also offered to come out anytime we needed if we wanted to learn a feature on the windows or door. It s so nice to have a human who lives in the area to call (or text!) with questions.