WOW...sorry we didn't know you really wanted it......

WOW...sorry we didn't know you really wanted it......then oh our guy didn't get around to pulling your part today....no there's nothing we can do...not even a sorry we promised you the part today, and it may be tomorrow if he gets around to it... just a do you want us to cancel your order....heaven forbid you'd hire some more help if your a day and a half behind...or maybe work late or through a lunch....I just don't get it....not how I do business....I guess they're just too busy to care about the customer....