David Komai Review of Embassy Suites, Downtown San D...
This is not up to the standards of any embassy sui...
This is not up to the standards of any embassy suites nor Hilton property I ve been to.
Upon arrival, the card system was down so they could not make cards for us to get into our room.
They escorted us to our room and told us they d bring us keys once the system was restored.
The room itself is awful. The lamps and alarm clock were unplugged. I found that the alarm clock can t even be plugged in because the power adapter for it won t fit in the area for the outlet.
The outlets themselves are surrounded by cracked wall.
The bathroom has a broken door handle, and a broken drawer facade that hides the ac unit resulting in it rattling as it s barely shoved in place.
There is a remote for the front curtains but that doesn t work. It just spins when you press it
Lastly, it states it has a fridge, microwave, and coffee maker. NONE of these are in this room.
This is an absolute rip off for over 200 a night. I intentionally had chosen this hotel because I love embassy suites and their quality. This one has absolutely no quality or care.
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