Unfortunately, I did not get further than the appo...

Unfortunately, I did not get further than the appointment center. I first called on 3 October with the department of jaw surgery. I could then make an appointment for a month later. Since I did not know when my prosthesis was ready, I was asked to call back when I knew more about it. I called again on 7 November. They could then make an appointment on December 3rd. My prosthesis is therefore ready. Since there was a lack of clarity about the doctor who was going to treat me and whether it would happen in 1 or 2 times, I was asked to call back 2 weeks later. I then asked very explicitly whether I could make the appointment, this would not be a problem. When I called today I received the announcement that December is already full and no agreements can be made for January. Then I had to call back later ... very sorry. I now have a problem that has been created unnecessarily, just because I did what was asked of me.