Nick Whittenhall

Review of Lexus of Maplewood

For a Lexus dealership, I expected to be treated b...

For a Lexus dealership, I expected to be treated better. I went in to buy a used car they had for sale and to get financing from my personal bank. The loan was pre-approved. I went in 2 days before the end of the month. The bank was going to overnight the check. However, the manager told me he wouldn't let sale go through because the sale wouldn't go through in the current month. From that moment, I should have left and gone somewhere else. But, for some reason I still bought the car because bank confirmation was made with tracking numbers. My 2 star rating is for the management threatening to reject the sale. The salesman that helped me was nice, personable, and friendly with my kids.

I will not recommend this place to people I know or go back for any reason.