RonandJane Sizemore

Review of Tom Raper rv

On Saturday August 24 2019 I was driving home to O...

On Saturday August 24 2019 I was driving home to Ohio from Yellowstone when I noticed a leaf spring on my camping trailer had broken. I called Matt in the service department of Camping World of Richmond Indiana explained the situation. The soonest I could arrive was 530 pm. They closed at 5 pm but Matt offered to stay overtime a induct the trailer for repair. Matt helped me transfer the contents of the trailer to my truck and I left Camping World an hour later. Throughout the repair process Matt proactively kept me appraised of the repair process and went above and beyond his duties in working with the chassis manufacturer in supplying information for the warranty repair. Matt made me a life long customer to Camping World in Richmond Indiana.