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My experience at Fort Mill Ford was one that I hop...

My experience at Fort Mill Ford was one that I hope to soon you forget. It all started about a week ago when I requested information about a vehicle that was advertised for sale online. I received an email about five minutes after requesting the information. However, I attempted to contact the sender of the email several times afterwards and was unsuccessful. I was left on hold twice and my phone call was disconnected once. Shortly afterwards I received a phone call verifying an appointment that I never made. That was fine by me. I assumed the appointment automatically generated and prepared myself for my visit that was ahead. I arrived about three hours later and was greeted by several salesmen, one of which I've known every since I can remember. I immediately thought things were starting to become more appealing. I gave him the stock and VIN numbers of the vehicle I was wanting to see. He immediately knew which truck I wanted. However I was confused because it didn't match the description I was given over the phone. No big deal! The test drive went well. We discussed extended warranty options and I told them I would be back as soon as the bank opened. This is where things began to get tricky. The salesman informed me the vehicle needed to be cleaned up, touched up, and buffed. I was pleased with this and agreed to wait on the truck, despite the other deal I had in the making. After five hours of sitting in the bank on Monday morning playing with numbers and filling out paperwork, I call back on Wednesday (in an attempt to arrange a pick-up time) to finf out theprice of the truck has gone up. Despite the fact that the other truck I backed out on has been sold.... Despite the fact that all the paperwork on my end has been finalized for 72 hours.... Despite the fact that no one called me to say a word about the price change... Despite the fact that I've been riding around for 72 hours with a check in the amount that we originally agreed on... All I got when I called to see if it was ready to be picked up is, "There's been a price increase, we realized it was under priced!". No apology! No let me see what we can work out for your inconveniences. Nothing. Based on these other reviews, I should've purchased a vehicle from the service department!

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