I order a MAC Bluetooth Mechanical keyboard and I ...

I order a MAC Bluetooth Mechanical keyboard and I was supposed to pick it up from the Wellington branch. I sent a couple of emails to them asking when my order will be ready but they never replied to me. The original eta was 2 days, but I ve been waiting for 18 days now. Today the called me saying that the keyboard was ready to pick up. When I arrived they said that they didn t have it anymore as they sent it to my address, even when I explicitly said that I didn t need that.
They have a lot of communication issues.