Danielle Ipatenco

Review of InTouch Wellness Center

Had a 90 minute massage done today by I believe he...

Had a 90 minute massage done today by I believe her name was Melissa and she was amazing and wonderful. She wore a mask from when she greeted to me to when I left. The reason for my 1 star rating though is because of everyone else that worked their and clients. From when I entered no one wore mask, practiced social distancing or even had the waiting room set up for it. They did have me wash my hands only to talk to me a few inches from my face. I had high anxiety and debated on walking out and I should have. The only reason I didn't is because they had me put my credit card number down to set the appointment up in case I canceled last minute or was a no show. So I was going to be charged. My own fault for not walking out then and then disputing the charge when it went through. Not ONE person employed and I saw at least 6 of them wore a mask, not one client was wearing one. I was the odd man out. I felt overwhelmed. Then my therapist came to greet me and she had a mask on and I felt relief. She saved the appointment. I did vent my concern to her and told her I'd be leaving a review about this. During Covid I shouldn't feel unsafe going to get a massage. I booked here as the guinea pig for several people that live in my neighborhood across the street. I will say that not one of those 4 neighbors will be going now knowing about this. I also booked here as it was in the neighborhood and I wanted something closer to home. Well even though my therapist did amazing and wore a mask for her safety and mine, I will not recommend this place to anyone. I was planning on booking my spinal decompression and chiro examination when I left but didn't end up doing so. I'm very disappointed in such a pretty place and being so close to home not practicing safety. I will not go here again and I tipped my therapist and thanked her for being so nice and helping keep me safe also.