Scott Gruber

Review of Railmasters

This train store is the best around, all employees...

This train store is the best around, all employees are really nice. If you ask them a question they answer it unlike arnies where there just want your money.
Isaiah is awesome when it comes to dcc installation and lights much better than kevin at arnies, I would not take any trains for repair to arnies. There clueless and not helpful. All of my dcc installs have been awesome from Isaiah and is very knowledgeable in dcc. I think he is best around in United States Keep up the awesome work Isaiah. Jeff the owner is awesome individual and goes the extra mile for you and is very knowledgeable when it comes to trains.he makes me feel comfortable in his store. He wife Leticia is very nice and makes feel like I am family member and easy to talk with. Dave is great and easy to talk with and if he does not know the answer he will tell you and get back to you with answer.
Arnies needs to spend a day at railmaster as they Have no clue in what customer service is. My money will be spent at railmaster
Keep up the awesome customer service and great work . Your much much much better than arnies.ever will be.
Thanks
Scott