Angela Landua

Review of Klika

Absolutely terrible to deal with - support email y...

Absolutely terrible to deal with - support email you back straight away until you ask for a refund, then nothing for days! I wish I'd had the time to think about reading reviews before ordering a product I needed urgently. I had to purchase from elsewhere so have now paid for 2 x items but still have not received my order from Klika, nor a response to my refund request. Klika use a dodgy courier company which haven't updated the tracking in 4 business days or even have a contractor listed for my area to contact. Have been advised over the phone that they will process my refund as soon as the courier confirms they're not going to deliver the order - when asking for confirmation that there will be no re-stocking fee deducted they couldn't give me an answer! Glad I paid via PayPal and will be able to open a dispute if they try anything else dodgy.