Basic hotel, not a Sheraton. Booked my corporate ...

Basic hotel, not a Sheraton. Booked my corporate room on my AMEX, but their chip reader would not use it; attendants were rude and forced me to use a personal card - charged my personal card. I asked them to type in the number and they refused. I got 800 charged to my card for a basic hotel room. Wont stay there again.