Review of Horizon Insurance LP

3 years ago

Where to begin...

Where to begin...

Unfortunately for me I just signed up for this insurance. I have been through 9 levels of auto voice and "transfer to the right representative" hell for over 3 hours and 5 phone calls.

This to me is crazy since I AM TRYING TO PAY MY PREMIUM and I DONT WANT TO PAY LATE.

Sure they have online member services which RETURNS AN ERROR each time I try and register.

Then there is the phone billing which makes painstakingly read every number that is associated with your life only to have the robot start spewing ERROR CODES UNTIL YOUR PHONE STARTS BEEPING.

I don't understand how you can charge money and not even have a system to collect it. Unbelievable. People may say "just don't pay it then, its their fault."

Sure! problem is I'm willing to bet they will increase my balance with late fees and charge all sorts of penalties. Stay away before its too late.

Complete incompetence.