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Nick George

4 years ago

I brought my 1997 Ford Taurus SHO in to be cleaned...

I brought my 1997 Ford Taurus SHO in to be cleaned for carbon build-up in the intake manifold. I could have done it myself but I thought, "What the heck, might as well bring it to the pro's so it can be done right." Well, that's what I thought. I brought it in with the new gaskets in hand and when I got it back, after a closer look, I see they didn't even take my engine apart. So, I brought it back in and they insisted something was wrong when it wasn't. Finally, after 2 weeks of arguing to a service counter person, I got the manager to take care of it for me. From there, the situation was unclear and the next mechanic who worked on my car cleaned out part of my engine which wasn't supposed to be, and the gaskets weren't replaced either. From, there, all was made right and my car was cleaned. So, as long as you keep on them, they will do right.

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