R

Russell Lynch

3 years ago

On my last trip to Buderim we (as usual) Visited t...

On my last trip to Buderim we (as usual) Visited the Buderim Tavern for a lunch with my elderly mother and family.
The restaurant itself is a delightful place to eat with pleasant staff and fantastic view.
What a shame the food is such a let down.
There is a nice display of prime cut steaks at the front counter.
Unfortunately they are not the steaks you get.
I ordered a $48.00 Noolan T Bone which on the menu stated would ''melt in your mouth''.
I struggled to even cut the dried up cheap cut of T bone which came out dumped on a pile of chips with a small salad on the side.
My mother pensioners steak was exactly the same cut but even tougher.
I felt so sorry for her as she is 92 and has trouble chewing as you could imagine.
Even my nieces eye fillet was tough and an effort to chew through.
I rang the manager (Adrian) and was brushed off with the usual ''ill look into it comment''.
You cannot rely of a great view and the hope that patrons will not complain to get by as a restaurant.
If your Chefs (more likely cooks) can not look at a plate before leaving the kitchen and determine if its up to standard or not you have a problem...
Which you do.

Hi Lisa
Thanks for the response. I choose to reply here so everyone can see the facts.
Firstly you didn't offer me a recooked meal as I just asked for a refund nothing else.
To be clear Adrian offered me nothing when we spoke but ''ill look into it''.
Its important to be clear of the details before commenting.
The call to him was solely to make him aware of the problem so he could prevent it happening again.

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