My best friend had planned to get married at this ...

My best friend had planned to get married at this resort and we got rooms on both sides. We arrived Saturday and everything was perfect, until the next day. We went to turn off the sink and the entire nozzle broke off so it made the kitchen sink unable to be used. We had planned to go to the beach that morning before the wedding so we headed down. The wedding planner calls and advises he is there and as her maid of honor I was to help him with the set up that the resort agreed would be ok to do at 10:30 with a spot reserved. We walked down the boardwalk as they advised and we were to set up on the right side since the left was a private beach. We arrive and the entire left side is full of people with with umbrellas all the way to the dunes. I call the front desk and they advised that they would call management but that I needed to ask the people if they would move myself to clear out a spot. Obviously people looked at me crazy since there was nowhere to really move. I spoke with the men working the chair and umbrella services for the hotel and they advised they had not been advised of a wedding and normally are given a heads up and have a spot cleared. An hour passes, at this point it s nearly 11:30 and nobody has called or showed up. I called again to the front desk and they asked if I had asked the guest to move and I advised they said no and was not taking me seriously. I demanded somebody come down and have the guest move and rope off a section to have it set up (that was all agreed on a month in advance). The 2 ladies working came down and had a small spot cleared but advised that they would call maintenance to get a rope and come rope off the section so we could not worry about others coming in and setting up. Another hour passes and now it is nearly 1. No rope, maintenance, or set up started. I call again and they advise it s illegal to rope off the beach but that if I bought the rope that I could do it myself. I advised the wedding is at 5:30 and we have to leave to get ready. Who was going to know who bought the damn rope? Just get it as a good customer service act at this point and fix the problem? Unfortunately I ended up having to get the bride involved. We headed to the front desk and they kept jumping around our issues and advising they would call but since it was Sunday there was nothing they could do. After 30+ mins we of getting no where, we left. I advised the front desk at this time that the sink had broken and was not able to be used. They advised somebody would be by to fix the issue. We finally got to the room to get the bride ready at 3 and had to rush to fit in time for pictures at 4:30 before the wedding. The wedding itself was beautiful except the bystanders that were all in the background of her pictures and the altar. With the honeymoon package, she was to receive a bottle of champagne and wine glasses that were not delivered to the room. We checked out Monday and guess who still had a broken sink? I would never recommend the resort for a wedding or vacation. If an issue occurs then it will not be handled, their responsibility or not. I was highly disappointed since I looked forward to the trip/day for my friend that turned into a nightmare.