I was hopeful walking into Serramonte Honda this p...

I was hopeful walking into Serramonte Honda this past weekend even though a few problems came up with our purchase, one including a minor accident on that busy off ramp at Serramonte. The sales rep handled it very poorly and impressed upon us that the dealership would have everything handled for the other party involved at the time of collision and again upon returning to the dealership. This sales rep "handled the situation" by passing the claim onto us after the fact(72hrs), after we bought our car(same one involved in collision-literally a fender) and sales maintained the opinion that we didn't need any information of the driver, nor needed to worry about our insurance being involved. All of which went against what I know to do as a licensed and insured driver? So far, Insurance has not been able to get a statement from the dealership, but they have said that because we bought the car it's our problem...well, okay then have tried to resolve the issue professionally but this doesn't seem to be the case with this dealer. I'm not complaining about the car, rather the very poorly handled situation by two of the "tenured sales reps" of Serramonte Honda, Edmund and Steven Lee. This could have been a clean situation, with happy customer, and possibly future transactions , but now it's just left a bad taste in my mouth.