Terrible experience. purchased a brand new rover $...

Terrible experience. purchased a brand new rover $145k and Frank was the salesperson. he didnt know which was was up. he was lost. on test drive the vehicle was a filthy mess. he botched the paperwork after we went over it 5xs, ignored my simple requests. when i went to take delivery od 2019 rover not ready. floor mats missing , battery dead all the carpets and parts still in plastic bags laying on the service dept floor. i complained several times to dealership even called land rover direct its been 5 weeks dealership NEVER reached out. they dont care!!